Giglio Reviews

The site works fine overall, but navigating around feels a bit clunky to me. I feel like it could be more straightforward and easier to find what I’m looking for. Has anyone else had the same issue?

I ordered a pair of shoes to Canada and the shipping went better than I expected, the tracking didn’t show anything for the first couple days but then it updated and once it got moving it was quick.
The package showed up in about a week and the box had a little dent on one corner but the shoes were totally fine, the only annoying part was the customs fee being a bit higher than I thought it would be, not really their fault though so overall I’m happy and I’d order again if the price was right.

I’ve found their prices are usually better than a lot of other sites, which is great. Just a heads up though, shipping can add more than you’d expect, so make sure you check the total before you buy

Pretty simple. Found a discount, used it on my order, saved some money. No weird steps. No fuss. Just worked...

I wasn’t really expecting anything complicated, and thankfully the checkout matched that. No strange extra steps, no errors, and the page loaded quickly the whole way through. I paid by card and got the confirmation email almost immediately, which made me feel like everything went through properly. Since it was my first time ordering from giglio.com, I mostly just wanted the payment process to feel secure and straightforward, and it did. Overall, it met my expectations and I had no issues.

Right out of the box, I was really impressed with these shoes. They felt comfortable as soon as I put them on, and the quality seems really nice. Overall, I’m really happy with them.

The delivery showed up later than expected, but everything was okay once it arrived.

I ordered a designer piece from Giglio, and when it showed up, I was excited at first. Like, finally, it’s here, let’s go. But then I opened it and something just felt slightly off.

The packaging was fine, nothing terrible, but the tags and a few little details didn’t really match up with other items I own from the same brand. Maybe it was totally legit, and I’m just being picky. Actually, no, for that price I think it’s fair to be picky.
I did contact customer service, and they replied, but I didn’t feel like they really gave me a clear answer. It wasn’t a disaster or anything, but it definitely didn’t leave me feeling confident. I probably wouldn’t buy luxury items from them again.

I only reached out once, so I can’t say if it’s always like this, but support got back to me really fast when I asked for help. Smooth experience overall.

I liked that Giglio showed the customs fees before I checked out. sites always seem to hide that stuff until it’s too late, so this was a nice change. Delivery was a little slower than I hoped, but at least I wasn’t hit with any random extra charges.

I sent my order back to giglio.com and Im still waiting for the refund. They already received the item, but all I get are the same basic replies whenever I ask about it. It really shouldnt take this long to get my money back. Frustrating and I dont think Ill be ordering from them again.

I was surprised they had my size in stock, which was a nice change. The experience was basic otherwise, so I have mixed feelings, but I was glad I at least found what I needed.

The dress itself was fine quality-wise, I guess, so that was okay. But the color was completely different from the photos, which was a little frustrating... totally fine, though. The return process was also kind of annoying, so I’m probably not going to order again anytime soon.

I was expecting the exchange to be a headache, but it ended up being quick and hassle-free. I got the new size without any issues, which was a relief because these things usually don’t go that smoothly...

The return process was easy overall. I just checked the email with my order details, followed the instructions, and sent it back without any hassle. The refund did take a few days to show up, but it wasn’t a big deal

the shoes were fine, thankfully. the box was really crushed when it got here though, so that was a little disappointing.

I ordered from Giglio and the tracking was useless. It was saying my package is still in Italy, then out of nowhere it was arriving that same day. I didn’t really know where my order were or what was going on. For an international order, that’s kind of stressful. I probably won’t order again if the tracking stay like this.

I ordered my usual size from giglio.com and, at least for this item, it fit me really well. I can’t say if the sizing is always that accurate across everything they sell, but based on my order, the size info seemed right and I didn’t have to deal with a return. Happy with it overall...

I ordered this assuming it would show up within a few days, like most things usually do, but it ended up taking forever. The tracking barely changed the whole time, which made it even more frustrating because that usually means nothing is actually moving. I reached out to customer service, but they weren’t much help. If this is the normal shipping pattern, I probably won’t order again.